Frequently Asked Questions
Click on a question below to see the answer.
A: The concentration of patented Alguronic Acid varies by Algenist skincare product. The amount of Alguronic Acid formulated in each product is equal to, or considerably higher than, levels scientifically tested and proven to produce significant anti-aging benefits.
A: Yes, all Algenist skincare products are compatible with other skincare products. Algenist skincare products are clinically tested to be hypoallergenic and noncomedogenic. If you are using prescription skincare products, please be sure to consult your healthcare professional prior to introducing Algenist skincare products to your skincare routine. Algenist skincare products are compatible with your existing skincare routine, but they are most effective when used together as a complete anti-aging skincare regimen.
A: Algenist Ultra Lightweight UV Defense Fluid SPF 50 combines patented Alguronic Acid with antioxidant-rich botanicals and UVA/UVB protecting actives to provide everyday protection against broad-spectrum UVA/UVB damage. This sheer sunscreen also helps delay signs of aging caused by sun and environmental stressors and protect skin against future damage. If used as directed with other sun protection measures, this product helps reduce the risk of skin cancer, early skin aging, and sunburn.
A: Yes, all Algenist skincare products are formulated to be hypoallergenic and have been saftey and allergy tested by 3rdparty laboratories.
A: Yes, all Algenist skincare products are formulated without parabens. Algenist products are also formulated without sulfates, synthetic dyes, phthalates, GMOs, or Triclosan.
A: Algenist skincare products provide highly effective anti-aging benefits for all skin types.
A: In 3rd party consumer studies, women reported significant visible skin improvement in as little as 10 days. Individual results may vary.
A: Algenist does not conduct animal testing, nor ask others to test on our behalf, unless required by law, regulation, or a governmental authority. We are committed to ethical practices and procedures through the entire process of product development – from R&D, to manufacturing, and to every step of the value chain; we rigorously vet our ingredient suppliers to ensure they share the same values and beliefs of non-animal testing. The safety and efficacy of our products are evaluated by clinical (non-animal) methods with volunteer human panels. As Algenist continues to expand and reach our customers around the globe, our support and commitment to eliminate animal testing is stronger than ever. Therefore, we are proud to share our partnership with the Institute for In Vitro Sciences (IIVS), a non-profit research organization dedicated to adoption and regulatory acceptance of alternative methods to animal testing worldwide. To learn more, click here to read about IIVS’s work in China.
A: We use a variety of fragrances in our products to further enhance the experience of our Algenist collections, however, these fragrances are used at very low levels. We thoroughly test all of our products to insure they are safe for consumer use. We offer both fragranced and unfragranced products within our line, due to feedback from our customers requesting both options. If there is a hyper-sensitivity to allergens or a preference not to use fragranced products, we suggest our Gentle Rejuvenating Cleanser, Regenerative Anti-Aging Moisturizer, Regenerative Anti-Aging Moisturizer SPF 20, Regenerative Anti-Aging Ultra Rich Cream, Targeted Deep Wrinkle Minimizer, Lip Renewal Balm and any of our eye creams.
A: Microalgae are, like their name denotes, microscopic forms of algae—amazing, single cell organisms that thrive in both fresh and salt-water environments, but unlike their larger counterparts, do not have roots, stems, or leaves.
A: No, different strains of microalgae are used to produce fuels and Alguronic Acid. Individual strains are chosen based on their ability to produce the desired oils and compounds efficiently and at large scale.
A: Algae are a large and diverse group of generally multicellular organisms, the largest and most well known of which is seaweed. Blue, green, and red algae all fall into this category. Alguronic Acid is not algae at all, rather a compound that is naturally produced by microalgae—amazing, single cell organisms that thrive in both fresh and salt-water environments, but unlike their larger counterparts, do not have roots, stems, or leaves. Whereas other skincare products use blue, green, or red algae as a direct ingredient, Algenist products use the powerful and rare microalgae-derived compound Alguronic Acid. Alguronic acid is made into a highly effective anti-aging skincare ingredient via a highly refined, 5 phase, 15-step extraction and purification process.
A: Alguronic Acid is a group of complex polysaccharides, produced by specific strains of microalgae that function to protect and regenerate the microalgae cell. The team of biotechnology scientists behind Algenist developed a highly advanced process that allows us to grow microalgae and extract the patented Alguronic Acid compound.
A: After years of research into microalgae as a renewable energy source, our biotechnology scientists unexpectedly discovered a powerful protective and regenerative compound with incredible anti-aging properties known as Alguronic Acid.
A: Alguronic Acid was unexpectedly discovered by a team of scientists at a San Francisco based biotechnology company focused on the development of renewable energy solutions from microalgae. While researching thousands of microalgae strains, the biotechnology scientists identified a protective and regenerative polysaccharide compound produced by certain strains of microalgae that, when isolated and tested, showed significant anti-aging properties.
A: Alguronic Acid was discovered through researching thousands of microalgae strains over four years.
A: Alguronic Acid, a complex polysaccharide, is naturally produced by microalgae. Algenist utilizes a detailed, multi-phase proprietary extraction and purification process that allows for the isolation of Alguronic Acid from other microalgal cellular components.
A: Polysaccharides are carbohydrate structures consisting of repeating units joined together.
A: Alguronic Acid is a highly protective and regenerative compound that surrounds the microalgae cell.
A: Alguronic Acid is a purified microalgae exopolysaccharide extract. Alguronic Acid’s major anti-aging benefits for the skin are the same as those provided to microalgae cells by these powerful polysaccharide compounds.
Shipping & Returns
A: All Algenist.com orders are confirmed via email with your order number and confirmation. To make sure you receive your order confirmation email, please add email@example.com to your address book and/or check your spam folder in case the email is accidentally filtered as spam.
A: You will receive an email when your order leaves our facility. This email confirmation includes a tracking number and shipping provider so that you can track your order to your door. To make sure you receive your shipping status email, please add firstname.lastname@example.org to your address book and/or check your spam folder in case the email is accidentally filtered as spam.
A: We partner with FedEx for order delivery. We offer FedEx Ground, 2nd Day Air, and Next Day Air. The FedEx package guarantee does not apply when transportation networks are disrupted due to causes beyond FedEx’s control.
A: This website is intended for visitors from the United States, international shipping is not available at this time.
A: Due to increased volume during the holiday season, service modifications will be in effect for some packages tentered through December27. During this time, a limited number of packages with certain origins and destinations may experience additional time in transit. Please also note that the UPS Service Guarantee is subject to suspension or modification during certain dates of the holiday season.
A: Offers cannot be combined including rewards points, subscriptions, or discount codes. One offer or code per order.
A: Your satisfaction is important to us. If you are not completely happy with your Algenist skincare products, you may return them within 30 days of your order date. If you received a free gift with your purchase, you must return the free gift in addition to the products purchased. You will receive a full refund on the cost of your purchase. For details on how to process a return, please visit: https://algenist.com/pages/returns-exchanges.** 2019 Black Friday and Cyber Monday purchases are FINAL SALE. No returns or exchanges **
A: Currently, free Algenist samples are not available for general distribution. We do offer travel size products, which are a great way to introduce yourself to the Algenist skincare line. In addition, with each Algenist.com order we offer you the ability to choose 3 Free Samples. You can also sign up for Algenist.com emails to be the first to hear about new Algenist skincare products, latest trends, and exclusive online coupon codes.
A: To create an Algenist.com account, please visit and complete the registration form at: https://algenist.com/account/login. Once registered, you will receive an email confirming the creation of your Algenist.com account. Please be sure to check your spam folder in case the email is accidentally filtered as spam. You will be able to log-in to your Algenist.com account at: https://algenist.com/account/login.
A: If you have an existing Algenist.com account, to retrieve your password please visit: https://algenist.com/account/login. Enter your email address and then click “Submit.” Please check your spam folder to ensure that the email does not accidentally get filtered as spam.
A: To ensure that your order is placed safely and securely on Algenist.com, we've implemented Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. For further information regarding the the SSL certificate please go to https://algenist.com/ and click on the lock icon that appears on your address bar.
A: Afterpay is a great way to shop now and pay later. You can choose Afterpay in the checkout process and simply enter your credit card information. Your payment will be split into 4 equal payments which will charge every 2 weeks with zero interest and no fees when you pay on time.
A: To speak with us by phone, please call 1-877-650-1837.
A: We are experiencing delays in shipping, due to the impact of severe weather conditions across the country. Your order may take longer than usual to arrive. We appreciate your patience and apologize for any inconvenience.
A: *OFFER: Enjoy $25 off at Algenist.com + Free Shipping. TERMS AND CONDITIONS: $25 off on Algenist.com Best Sellers. This offer is only good for Fab Fit Fun box recipients, can only be used once and cannot be transferrable. Exclusions include the purchase of Gift Cards, travel sizes, self-care essentials, markdowns, sale items, exclusive launch offers, and cannot be combined with other promotional offers or codes. Other exclusions may apply. Offer ends November 2, 2021, 11:59pm PST. OFFER VALID in US and Puerto Rico Only.
A: All pre-paid pre-orders will be charged upon the order date and will be shipped out within 7 business days of the product release date.